I had a few experiences with lawyers in the past, and the main issue has always been communication. Ramez kept in touch whenever there was news, and always responded quickly when I asked questions. He actually answers the phone himself when he is available. He makes you feel like he is always on the front line with you.
I hired Ramez for a personal injury/property damage case. He was very professional and easy to talk with. He handled my case in a timely manner, as it was close to the statute of limitations (thanks to the last lawyer and his lack of communication).
He seemed genuinely concerned about my problems, and not just interested in making money. He worked hard to get the settlement that I deserved.
Despite his relatively young age, Ramez seems to be a very well-rounded attorney, and since the first time we met he showed a proactive attitude combined with a deep knowledge of his profession.
I would definitely hire him again if necessary.